Chalés na Finlândia

"The customer service was exceptional and the facilities were above my expectations."

Aucun.

"Everything! It’s a paradise, perfectly set up to relax and have adventures. Staff went out of their way to make our stay as enjoyable as possible. Can’t rate this place highly enough"

Aucun.

"Casa muy amplia y para siete personas estaba muy bien, los jardines y zonas exteriores perfecta y con la mesa de ping-pong nos divertimos mucho, buena idea."

Los sofás del salón eran bastante incomodos

"Brilliant location, peaceful and quiet. Views were lovely. Cabin was cosy and warm. Everything that we needed was there. It was spacious and the kids had a brilliant time. Alan was a great host and very accommodating."

Aucun.

"De todo o espaço em si,do silêncio e do local fantástico e das pessoas que nos atendem que são fantásticas"

Aucun.

"Muy cómodo y muy limpio , camas cómodas y tenía suficientes utensilios de cocina , los desayunos muy ricos los felicito"

Aucun.

"Mooi en fijn gezellig huisje. Fijne locatie. Heel vriendelijke mensen. Ook fijn dat ze vragen of alles naar wens was, zeer gastvriendelijk. Heel mooie omgeving. Alles bij de hand, bakker, supermarkt, restaurant We hebben genoten."

Aucun.

"Hermoso lugar para descansar y pasar en familia. Muy cómoda y hermosas vistas. Lo único que no tenía cable como dice en el anuncio . Pero vale la pena la estancia."

Aucun.

"المكان جميل جدا ونظيف حقاً ، اصحاب المكان لطفاء ومتعاونون، قريب جدا من مركز المدينة، الشيئ الوحيد الذي لدي ملاحظة عليه انه لا يوجد تكييف، لكن طلبنا من اصحاب المنزل بتوفير مروحه وقاموا بتوفيرها على الفور .."

Aucun.

"Such a magical place they have created. Highly luxurious would be an understatement. Great food lovely staff!"

Aucun.

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"Pool was excellent, and the host went out of his way to accommodate us"

Aucun.

"Check in was easy. The location is good. There are many beds and plenty of space. The fireplace and sauna are very nice after a full day of skiing. 2 minutes walking from a skiing slopes."

Aucun.

"Все було чудово!!! Дуже привітні господарі. Раджу цю садибу всім.👍"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Le cadre... on ne s'attend pas du tout à être dans un havre de paix... vue l'adresse ou se situe l'hébergement. Une belle surprise !!!"

Le petit chemin qui mène jusqu'à l'hébergement est un peu difficile à emprunter. Surtout avec les bagages.

"Great location. The private lake was a bonus and Birgit was a wonderful host. Would recommend this with or without dogs! Thanks Birgit. Adrian & Caroline"

Aucun.

"everything, the staff, the set up, lovely rooms. a great terrace where you are free to serve yourself, cook etc. best place I found on this island."

nothing

"Nice and cozy log cabins, good location, quiet and clean. Shower drain clogged - reception staff immediately came and fixed. Transport to the slopes on time, fast and comfortable. Restaurant amazing food, service was a bit slow but no rush in holiday isn’t it ? Good pricing too. ( half price or even more comparing to a meal at a proper restaurant in uk - not Weatherspoons ) Cheaper than Romania comparing to what resort has to offer in Borovets than Poiana Brasov."

Heating was difficult to set in the upstairs bedroom - either too hot either cold. Would love to see some attention to the small details and some improvements with the heating.

"The location is great. I recommend getting there on a 4WD vehicle."

Nothing.

"The chalet was a real dream and perfect escape from our busy lives. Situated in magical countryside with a beautiful pond and a view of wildlife including deer. Inside the cabin we had everything we needed for a cosy evening after a day of hiking. And the host was the sweetest kindest lady 😊"

Aucun.

"I absolutely loved the place! I came together with my friend with intention to relax and chill. The place was super cozy, relaxing and in a lovely calm area. When we came in november, there were still some wedding decoration left on the staircase (from the owners sons wedding the month before), and as a future bride myself I felt enchanted! I definitely recommend this place either for a lovely ladies night, or a romantic getaway, or a fun holiday with a bunch or friends. Greetings from Joanna and Monika"

Aucun.

"Close proximity to the stadium, town centre and main attractions, friendly neighbourhood"

I was not impressed with the fact that I was asked to pay additional fees charged by the host on checking my booking these fees were not added to my original booking at the time of booking the property. The host explained that these are the fees chargred by booking.com to her which I suspect is passed on.

"Everything worked. We were warm, we had everything we needed and communication with the host was smooth."

N/A.