Resorts no Togo

"Somos uma família ( casal + 2 crianças ) e gostamos muito da estadia. Comida era muito boa. Os empregados são muito simpáticos e todos muito atenciosos, nomeadamente, com as crianças. A localização é muito boa. Estava com receio da limpeza, mas era feita todos os dias e a senhora limpava bem."

As piscinas podiam ser aquecidas, à semelhança do Riu Palace. O sinal da internet no quarto era fraco. Falta elevador, o nosso quarto ficava no topo, virado para o mar, todos os dias tínhamos de carregar o carrinho da bebe porque não tem elevador para 2 andar. Quando fiz a reserva questionei o hotel pelo Booking se tinham transfer e nunca responderam. Enviei duas mensagens e não obtive resposta. Acho que para um hotel como este devem ter mais atenção em responder as mensagens. O problema da estadia foi mesmo o vento que se fazia sentir o que não me faz voltar novamente, mas obviamente é algo que vocês não têm culpa. No entanto, recomendo este hotel para quem quer ir para ilha do Sal!

"Hotel muito bom, com tamanho bom dos quartos. Comida boa, farta e sempre disponível! Bebidas de qualidade ok pelo preço com chope e drinks a vontade. Boa piscinas e áreas de descanso. A Praia em frente não é tão bonita, porém o mar não tem ondas e é bastante agradável. Além disso o por do sol que se ve da sacada dos quartos é belíssimo, vale a pena!"

A limpeza dos corredores/elevadores fica devendo, porém mais pela falta de educação dos hóspedes do que o próprio hotel. A praia tem poucos lugares na areia para ficar e o acesso a bebidas fica bem restrito pois você deve retornar ao hotel para poder beber algo na praia. As comidas do restaurantes a la carte deixam a desejar, o melhor é curtir a experiência do buffet. A água do chuveiro tinha pouca vazão e não esquentava direito.

"The staffs are very helpful and the rooms are very clean"

After we ordered the food it takes too long to get ,which is really not good

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"Big clean pool, good breakfast and amazing rates !!"

All is a bit old but did not bother me !

"The first thing that stands out is the friendly staff - polite and nothing was too much trouble. Probably the best we’ve encountered. We were even given a very late check out of 4pm as our flight was a night time one. The location is beautiful: white sandy beaches and clear blue sea. The food was good and plentiful and the hotel and surroundings were clean and well kept. A very enjoyable stay!"

Aucun.

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"This apartment is well kept, very clean, comfortable, with all facilities at high level and abundancy. Interior very nice and cozy. SPECTACULAR views from the terrace, definitely that makes this apartment special. The hosts very nice people, very attentive and helpful. Even helped me to take off flat tire and fix it the nearest garage. Communication excellent. If you are in Morgan's Bay, this is would an excellent choice."

Property is managed so well that there is nothing to say negative.

"Localização e meio envolvente O pequeno almoço é bom (valor à parte), os quartos espaçosos e acolhedores, decoração de todo o hotel é muito bonita e o meio envolvente fenomenal. O melhor hotel onde já fiquei"

As almofadas eram muito altas, e mesmo pedindo na recepção outras não havia opções. Mas esse foi um problema menor. Tudo o resto era extraordinário

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"Nice and special spacious rooms. A real holiday resort with everything you need or don’t need"

Too big. Very noisy at breakfast. Only Asian breakfast options. Expensive restaurants. Don’t go to Thai restaurant in hotel. Really bad taste and nothing to do with Thai style

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"Espaço do quarto e da sala Conforto das camas Welcome package (bebidas, café, águas, bolachas,etc… Localização"

Nada a registar

"The Bus shuttle, the room, cleanliness, and very helpful reception."

Breakfast

"We liked food, kids playroom & swimmingpool + sauna:)"

Aucun.

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"Good reef to snorkel, nice overwater bungalows, good location."

Liked all

"L'hôtel en cette saison au bord du Lac Inle est magique. Les chambres sont belles et la vue sur le sac est splendide. Le personnel est souriant et très professionnel. Le patron de l'hôtel à l'écoute et très réactif. A recommander"

Le prix reste un peu cher pour le Myanmar dans le contexte politique actuel même si il se comprend. Le confort du lit, matelas, était mauvais. Les coupures d'électricité durant tout un après-midi sont aussi à prendre en compte. Enfin les matelas et les serviettes autour de la piscine semblent une option.

"Absolutely gorgeous location, great facilities and stunning views!"

Aucun.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"Hotel muito bom, com tamanho bom dos quartos. Comida boa, farta e sempre disponível! Bebidas de qualidade ok pelo preço com chope e drinks a vontade. Boa piscinas e áreas de descanso. A Praia em frente não é tão bonita, porém o mar não tem ondas e é bastante agradável. Além disso o por do sol que se ve da sacada dos quartos é belíssimo, vale a pena!"

A limpeza dos corredores/elevadores fica devendo, porém mais pela falta de educação dos hóspedes do que o próprio hotel. A praia tem poucos lugares na areia para ficar e o acesso a bebidas fica bem restrito pois você deve retornar ao hotel para poder beber algo na praia. As comidas do restaurantes a la carte deixam a desejar, o melhor é curtir a experiência do buffet. A água do chuveiro tinha pouca vazão e não esquentava direito.

"Staff is amazing, the kindest people we’ve met in Ulcinj over the last 10 years. Everything is super clean, location is perfect, the breakfast is nice. Overall, a great experience for a family with a toddler!"

Aucun.

"It was very clean and there was a range of different food and drink options which were all great. The staff were super friendly. The room was comfortable and spacious with a great view from our balcony."

Nothing!

"Breakfast, lunch and dinner was fantastic. Staff was courteuous."

The hotel can definitely do with some upgrades.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"I’ve been waiting for a week to return the deposit Which didn't come in handy Because the room service doesn't work The room has never been replenished with a mini bar And it's impossible to order anything in the room"

I've been waiting for a week to return the deposit

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"The hotel is located very close to the beach, you can also use the outdoor and indoor pool. The indoor pool is especially nice when the weather is colder. The price also includes a nice wellness. It is great to have the option to buy lunch and dinner. All the food was excellent."

Aucun.