Resorts na Indonésia

"Las piscinas.las tinajas,el lugar muy lindo Aunq sería bueno q cuando uno llegue al hotel le entregarán un folleto q tanto tienes derecho en el hotel y q tanto hay para disfrutar Es muy grande y uno no conoce todo"

La cama se movía se movía mucho y se corría del lugar muy incómodo de verdad El tv nunca funcionó Llamamos a recepción y nunca contestaron Mucha gente en recepción ala hora de la entrada

"Magic Reef is a beautiful resort, very relaxing. The bungalows are well equipped and the bed was very comfortable. It was also great to have our own comfortable lounge chairs on the deck to take in the views out over the reef, watching the waves crashing and the sun setting which was all simply breathtaking. There are a few really good restaurants within walking distance down the beach, making it a perfect spot for a relaxing time. We hired a car for a couple of days to explore around the island, enjoy some beach swimming, snorkeling and to eat at some different restaurants. The pool was great, lovely temperature and depth. Our hosts and all the staff were friendly, helpful and we enjoyed talking with them. Thanks for the beautiful platter in the fridge, the beers, juice etc which was so appreciated. We would highly recommend Magic Reef if you like a small boutique resort."

Nothing!

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

Aucun.

"The location is ideal for a first-time traveler to Kokopo it is right in the center of the city. Staff is friendly and helpful. The food is good, and the restaurant well located for a good view to the now quiet volcano in Rabaul and the Duke of York islands during the day."

Aucun.

"The food was great, as was the service in the restaurant and at the pool. The facilities such as the pools were lovely, and good options for dining, including a nice little deli. Many of the staff were very helpful."

The room was nice, but ours was a little tired. I also didn’t care for the lack of monitoring of the pool lounges,(lack of them, and people being allowed to put a towel on to reserve for the day without being there).

"Big clean pool, good breakfast and amazing rates !!"

All is a bit old but did not bother me !

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"The location is fantastic. The villa was excellent."

The furniture is a little outdated. The room service could add more variety to their menu.

"Everything was great. Very beautiful, good breakfast."

-

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"An exceptional stay in a true Cretan paradise! Elounda – Curio Collection by Hilton is simply outstanding. The location is breathtaking, the architecture blends beautifully with the natural surroundings, and the peaceful atmosphere invites you to relax from the very first moment. Everything is tastefully designed and impeccably maintained. From the warm welcome to the smallest attentions throughout our stay, the service was flawless. The entire staff was incredibly kind and professional — always ready to assist with a smile. A very special thank you to Chrisa, who truly made a difference. She was supportive, helpful, and incredibly warm, going above and beyond to make sure we had the best experience possible. Her genuine care and kindness touched us deeply. We left with unforgettable memories and are already dreaming of coming back. Highly, highly recommended!"

Aucun.

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"An exceptional stay in a true Cretan paradise! Elounda – Curio Collection by Hilton is simply outstanding. The location is breathtaking, the architecture blends beautifully with the natural surroundings, and the peaceful atmosphere invites you to relax from the very first moment. Everything is tastefully designed and impeccably maintained. From the warm welcome to the smallest attentions throughout our stay, the service was flawless. The entire staff was incredibly kind and professional — always ready to assist with a smile. A very special thank you to Chrisa, who truly made a difference. She was supportive, helpful, and incredibly warm, going above and beyond to make sure we had the best experience possible. Her genuine care and kindness touched us deeply. We left with unforgettable memories and are already dreaming of coming back. Highly, highly recommended!"

Aucun.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"Great location. The resort was excellent and staff friendly"

It was not easy to get service on the tables near the beach. The sun beds did not have cushions so were uncomfortable to lay on.

"Just generally one of those special places that will stick in my memory forever. A collection of pretty little cabins by the beach surrounded by palm trees with hammocks slung between them for whiling away the days. With only the sounds of birds and waves. Where everyone just hangs out and chats, the staff, the other guests, the extremely interesting and gregarious owner Gregory (no pun intended). I could spend a week here just forgetting about the outside world. The various arrangements (airport transfer, transfer back to town, activities) all went smoothly as well. Which is my no means guaranteed in this part of the world."

Not much but if I went again I'd maybe pay a little more for the room with ensuite shower rather than sharing a communal shower with non locking door. Obviously this is budget accommodation in West Africa so it's of the rustic eco lodge variety rather than the western style hotel room variety in case anyone is expecting that.

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"Estive no hotel há 5 anos, voltei na expectativa da mesma experiência ou melhor! Mas o padrão de excelência caiu em alguns aspectos. Atendimento e recepção excelentes Instalações no geral muito boas! Área externa e piscina muito boas! Restaurante Excelente, Ambiente interno excelente. Quadra de Tênis excelente! Flexibilidade de Saída ofertada pelo hotel. Carregador Elétrico para Carros."

Brinquedos na área externa sem Manutenção e sem limpeza, cheios de poeira, barro, rasgados! Chuveiros com intensas variações de temperatura e pressão (muito cuidado com as crianças)... Música no restaurante pode ser mais baixa... A reorganização visual da área externa e piscina pode ser melhor (Exemplo: Tolhas deixadas por hospedes ficam horas nas cadeiras vazias, copos e talheres...) A experiência do cliente é "um todo", é preciso preocupar-se com isso.

"The staffs are very helpful and the rooms are very clean"

After we ordered the food it takes too long to get ,which is really not good

"Las piscinas.las tinajas,el lugar muy lindo Aunq sería bueno q cuando uno llegue al hotel le entregarán un folleto q tanto tienes derecho en el hotel y q tanto hay para disfrutar Es muy grande y uno no conoce todo"

La cama se movía se movía mucho y se corría del lugar muy incómodo de verdad El tv nunca funcionó Llamamos a recepción y nunca contestaron Mucha gente en recepción ala hora de la entrada

"This is my fourth visit . It’s a perfect place to relax and enjoy the sunshine. I found the food at the all inclusive restaurants. The staff were very helpful. The gardens looked beautiful . I found a sun bed at the beach each day with no problem. The WiFi worked well around the resort."

Aucun.

"Facilities and Location were good. Concierge team always helping with luggage and always opening the door for me. Housekeeping very friendly, always smiling and saying Hi. Late check- out was nice."

Front desk could be more friendly. Feel they were always very busy.

"- heated pool with multiple sections and even a "beach" - free big towels for the pool - food in restaurant was good - activities (peddle/pingpong/katamaran/...) for free - fireplace with movie including free popcorn, marshmellows and emoliente - super big room"

- food wasn't cheap, menu was limited - beach in front of hotel was dirty and birdpoop - no possibility to board a (rented) jetski in front of the hotel - no guarded parking for the cars - 5 minutes walk and no vallet possible - breakfast buffet seems big but not that much variety day over day - it's always the same it seems

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"We had a wonderful stay in this beautiful place. the rooms were awesome and the staff, including the fast responding and very knowledgeable Dana, were all great! also the breakfast was very nice and tasty, typical israeli kind..."

Aucun.

"Tudo de bom, desde o atendimento, limpeza, localização. O hotel atendeu todas nossas expectativas o all inclusive muito bom, vários tipos de comida e bebidas. Recomendamos e retornaremos em uma outra oportunidade."

Gostamos de tudo

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"This motel was a wonderful surprise! The location is excellent, and the entire place is exceptionally clean. The room design is elegant and tasteful, creating a calm and comfortable atmosphere. Everything felt very well cared for, and the cleanliness really stood out. Highly recommended!"

If I had to mention one small area for improvement, it would be the layout — the bed is a bit close to the entrance door, which made the space feel slightly tight at times.

"Ambiente tradicional e acolhedor. Comida caseira e saborosa (tanto jantar como pequeno almoço). Hot Tub espetacular, com um estilo mais rústico."

Aucun.

"The location is great, with direct access to the lakeside and lovely gardens. The rooms were spotlessly clean and the reception staff very helpful"

The food in the restaurant was very poor - surprisingly for a country like Kyrgyzstan where generally the food is excellent

"Great location, very cosy hotel with nice pool and beach access. Good place to relax."

Really not much to complain. I liked everything:)

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"The staffs are very helpful and the rooms are very clean"

After we ordered the food it takes too long to get ,which is really not good