Chalés na Guatemala

"Чистое и аккуратное место, все удобства имеются, хозяин очень вежливый и приятный человек."

Aucun.

"Everything. The staff , food, rooms, location. So perfect"

We loved everything

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Very pleasant accommodation. The owners were very kind and helpful. The rooms were clean and well-equipped."

Aucun.

"Wonderful little getaway, greeted by the most charming host and beautiful, peaceful, tranquil surroundings. Saw the sunrise with coffee and breakfast on the private terrace/decking area. A must if you are in the area."

Everything was perfect.

"Very nice accommodation. Comfortable, clean with all needed amenities and more! The swimming pool is a pleasure and the view on the palm trees, a real treat. The place is very secure, and perfectly located being very close to the city center on one side and restaurants and bars on the other side (few minutes walk).."

Aucun.

"La pis inauguración muy bien el cielo y la tranquilidad"

Las camas

"Quarto muito grande e com AC. que não estava no anúncio. Tinha piscina com boa vista. Tivemos sorte em ser recebidos por hóspedes que faltavam inglês e foram muito simpáticos."

A piscina não estar preparada. Tivemos de ser nós a tirar a cobertura

"The Location is nice with a wonderful view, in a quiet area that feels like you’re with the locals. the property has everything, with a cozy vibe that i like. I recommend staying there whenever you’re in Musanze"

Aucun.

"Amazing location. Small hut but so cosy and clean. Nice hot shower."

Nothing

"I absolutely loved the place! I came together with my friend with intention to relax and chill. The place was super cozy, relaxing and in a lovely calm area. When we came in november, there were still some wedding decoration left on the staircase (from the owners sons wedding the month before), and as a future bride myself I felt enchanted! I definitely recommend this place either for a lovely ladies night, or a romantic getaway, or a fun holiday with a bunch or friends. Greetings from Joanna and Monika"

Aucun.

"Lovely house in the woods. It felt like our home! I wish it was our home, in fact. Such a happy, warm place with real soul! And so much better than staying in Jahorina. It’s beautiful, peaceful, yet very close to the resort. Very well equipped with kitchen utensils! And there was even pretty decent water pressure in the shower. We were also very warmly welcomed by the owners sister, who is also lovely."

Everything was great!

"La cabaña es preciosa. Está muy bien equipada tanto dentro como fuera de la casa. Contacto directo con la naturaleza."

A nosotros nos tocaron días de lluvia y la calle para llegar se pone bastante difícil de transitar. Lo único que no funcionaba bien es la canilla de la cocina, que estaba suelta.

"acceuille super sympa, endroit vraiment magnifique et tranquille"

Le bungalow est très simple et très agréable mais mériterait d'être un peu mieux équipé en rangement..

"Cozy and clean apartament, nice smart tv with browser.Beautiful Garden,Very responsive and friendly owner. Thank you :)"

Aucun.

"This is a place where everything works -- gas, electric, water. Enough pots and pans for everyone. We enjoyed the stay. The place was clean, sheets were clean, towels and soap present, and there was working cleaning tools to keep the place clean. The host had thought of everything. The WiFi was superb. And the park outside is well-maintained and enjoyable."

A work desk was missed. Indoor parking not available, but the are is quite safe and secure.

"Le cadre... on ne s'attend pas du tout à être dans un havre de paix... vue l'adresse ou se situe l'hébergement. Une belle surprise !!!"

Le petit chemin qui mène jusqu'à l'hébergement est un peu difficile à emprunter. Surtout avec les bagages.

"I love everything about this bungalow.Nice,lovely, quiet,comfortable and exceptionally neat.Worth the money. Thank you Mr Abibu"

I can't fault anything in this bungalow