Chalés na Suécia

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"La atención de la persona encargada y a la orden siempre. Muy dispuestos y siempre atentos. La ubicación de la casa y comodidad."

Tener q volver.

"The interior design was excellent, and the facilities made the stay comfortable"

The host should have explained how all the property facilities functioned or a set of instructions. We did not know about the water jets or lights of the pool. Slight smell in the room and lots of lizards and flys

"Peaceful, tranquil and only a few minutes walk from one of the world's best beaches. If you're looking at getting back to nature then this is the place."

Aucun.

"Our third visit to the chalet....as ever, the chalet was beautifully presented, comfortable and warm, with everything you need. The view is to die for and Noirin and her husband were a great help, as always, and looked after us in every way....a tue gem of a property...."

Aucun.

"Foi tudo muito bom, o serviço foi muito bom e é um lugar que vamos querer voltar."

Aucun.

"I love everything about this bungalow.Nice,lovely, quiet,comfortable and exceptionally neat.Worth the money. Thank you Mr Abibu"

I can't fault anything in this bungalow

"The Perfect escape from the world’s madness, a rewarding experience back to the simple life. Rory and I came across this listing one evening while planning a birthday trip to Spain, it turned out to be the most incredible celebration delivering way above what we’d expected. From the rolling Andalusian hills to the perfectly equipped family home that greeted us, we couldn’t have asked for a better spot. Some of the highlights were the last 10 minutes off road in the SUV we’d picked up at the airport to reach the farmhouse, the humongous fireplace we cooked on must nights, the short walk up to the swimming pool area which felt like being in a completely different property, the silence and light. Ángeles is a wonderful host who made sure we had everything we might need including a bottle of her brother’s delightful home made wine. I couldn’t recommend this place enough, you just must book it!"

Aucun.

"Hôte très gentille, le tonneau très confortable et très joli"

Aucun.

"The host was lovely and made sure my family and I had all that we needed. She went all out and hooked us up with amazing tour guides"

There was nothing I didn't like. I enjoyed my stay and would 100% recommend

"Hôte très gentille, le tonneau très confortable et très joli"

Aucun.

"Beautiful hotel and surroundings. The town, Michamvi Kae itself is a bit sleepy but fun place!"

The staff was not to helpful when getting us a bajaji or boda. The restaurant food was amazing, even though paying additional 2$ for eggs for breakfast is way to overpriced compared with what you get at other hotels.

"The Location is nice with a wonderful view, in a quiet area that feels like you’re with the locals. the property has everything, with a cozy vibe that i like. I recommend staying there whenever you’re in Musanze"

Aucun.

"The host was lovely and made sure my family and I had all that we needed. She went all out and hooked us up with amazing tour guides"

There was nothing I didn't like. I enjoyed my stay and would 100% recommend

"The wood house is nice and it also has a private garden with a table. All the location is independent from the main house and it is in the center of the village."

It is not easy to communicate with the owners, English is a bit of a problem... The kitchen space is quite limitated.

"It was so peaceful, and the staff were brilliant and very welcoming. Such a perfect location on the hillside looking over the lake. The accommodation was super comfortable, it was difficult to leave!"

Aucun.

"Martin, el propietario es una persona apasionada por su proyecto, extremadamente amable, felxible (hora de llegada). Villa Gasconia está hecha con corazón. Esta muy cerca de Antigua en carro, a un par de quilómetros."

Todo bien

"It’s nice but still need to invest in the place as a big space empty and they can do more activities for the visitors"

Aucun.

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"Sehr ruhiger und schöner Ort um in der Natur zu entspannen, sehr viel Platz im Haus und im Garten"

Die Küche könnte etwas sauberer sein

"The Location is nice with a wonderful view, in a quiet area that feels like you’re with the locals. the property has everything, with a cozy vibe that i like. I recommend staying there whenever you’re in Musanze"

Aucun.

"Vue du bungalow sur montagne, environnement verdoyant et exotique, cuisine extérieure avec café et thé, propriétaire réactif, séjour vraiment insolite et dépaysant, emplacement central sur le nord de l'île même si c'est un peu isolé."

Logement pas facile à trouver de nuit; pas de savon pour la douche.

"Martin, el propietario es una persona apasionada por su proyecto, extremadamente amable, felxible (hora de llegada). Villa Gasconia está hecha con corazón. Esta muy cerca de Antigua en carro, a un par de quilómetros."

Todo bien

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"The wood house is nice and it also has a private garden with a table. All the location is independent from the main house and it is in the center of the village."

It is not easy to communicate with the owners, English is a bit of a problem... The kitchen space is quite limitated.