Chalés na Nova Caledónia

"I liked everything about the property. It felt like a peaceful oasis away from the hectic life of the local area. The villas are well equipped for cooking which I managed to do quite happily. All the staff were particularly helpful, professional and pleasant in their approach. I have to mention Miss Erika, the property administrator who couldn’t do enough to make me feel welcomed and comfortable. Also, Maria would clean and tidy my villa so well, which always made my surroundings so pleasant. Even Digno, the security guy, was very helpful and carried my suitcases when I left. I was very happy with the price I paid to stay in this property."

Aucun.

"This is an exceptional place to stay. The attention to detail, the artistic touches, make you feel that you're not just renting a room, but that you are experiencing something really special. The hosts are some of the nicest people around, always ready with hot coffee in the morning, a delicious breakfast and the yummiest dinners. You get to sleep in a work of art, and this is what makes this place so rare and so special."

This is a personal preference, but we found the pillows quite hard. But honestly, when you wake up in a tree house, the pillow thing is really a tiny issue, which gets forgotten about the moment you open your eyes, and you see the gorgeous waterfall on the property, the resident squirrel and the 2 dogs Bobby and Ania ❤️

"Mooi en fijn gezellig huisje. Fijne locatie. Heel vriendelijke mensen. Ook fijn dat ze vragen of alles naar wens was, zeer gastvriendelijk. Heel mooie omgeving. Alles bij de hand, bakker, supermarkt, restaurant We hebben genoten."

Aucun.

"The service, the golf course and maintenance of the property was top tier"

Nothing, perhaps the driveway was too rough 😅

"It’s nice but still need to invest in the place as a big space empty and they can do more activities for the visitors"

Aucun.

"Amazing location, beautiful garden and terrace. Serene setting. Huge fridge, plenty of utensils to cook a meal. Very spacious. Friendly staff who helped me carry my heavy travelling backpack."

Only two towels, which appeared quite stained. Could do with some wine glasses. Maybe a deeper clean of walls and floors, but still felt clean, just not spotless.

"Everything. We've been before and we really like everything about it. It's such a friendly place and the owner and the couple who oversee the property are so helpful and caring."

There's nothing that we don't like. We love to walk and adore the narrow streets. The location is central but the geography of Bang Tao means that there's always a good walk to get to our favourite places.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"I liked everything about the property. It felt like a peaceful oasis away from the hectic life of the local area. The villas are well equipped for cooking which I managed to do quite happily. All the staff were particularly helpful, professional and pleasant in their approach. I have to mention Miss Erika, the property administrator who couldn’t do enough to make me feel welcomed and comfortable. Also, Maria would clean and tidy my villa so well, which always made my surroundings so pleasant. Even Digno, the security guy, was very helpful and carried my suitcases when I left. I was very happy with the price I paid to stay in this property."

Aucun.

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"The location is great. I recommend getting there on a 4WD vehicle."

Nothing.

"tres bien situé a coté de l'aéroport et donc un peu loin du centre , mais hotel au calme tres agréable"

tout est parfait dans ce petit hotel bungalow

"Great place to stay when visiting Karakol. I have no hesitation recommending Kanym Guest Complex"

All good.

"Amazing location, beautiful garden and terrace. Serene setting. Huge fridge, plenty of utensils to cook a meal. Very spacious. Friendly staff who helped me carry my heavy travelling backpack."

Only two towels, which appeared quite stained. Could do with some wine glasses. Maybe a deeper clean of walls and floors, but still felt clean, just not spotless.

"It was near the big mall and all the supplies you need even if it’s far away from the airport."

The wifi sometimes doesn’t work. And just needed to have more kitchen ware other than that the place is amazing.

"Muy cómodo y muy limpio , camas cómodas y tenía suficientes utensilios de cocina , los desayunos muy ricos los felicito"

Aucun.

"Thank you for your hospitality, we are happy to stay with you again!"

Aucun.

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"Gostei de tudo, não costumamos criticar mas está casa foi uma escolha acertada para a nossa estadia ativa na Ilha."

Não gostámos de terescolhido tão poucos dias... vamos voltar! Sodade de Cesária Évora é a palavra que define a experiência em Santo Antão.

"lovely hosts and a super cute cottage with everything you could need plus a sauna and a wood stove"

Aucun.

"Muy cómodo y muy limpio , camas cómodas y tenía suficientes utensilios de cocina , los desayunos muy ricos los felicito"

Aucun.

"Die Unterkunft war sehr gut gelegen und erreichbar. Parkmöglichkeiten waren ebenfalls in direkter Nähe. Die Ferienwohnung war gut ausgestattet und haben uns sehr willkommen und wohlgefühlt 🙂. Wir würden jederzeit wieder kommen 🥰🥰🥰"

Das einzige was es zu bemängeln gab, das keine Handtücher vorhanden waren. Es gab kein Hinweis das diese nicht mit inbegriffen ist bzw diese gegen Aufpreis erhältlich sind. Leider war es auch etwas staubig und einiges an vorhandene Geschirr sehr klebrig. Dafür gibt's es aber Hände was somit schnell behoben werden könnte. Das ist aber Kritisieren auf hohem Niveau......Wie gesagt es sind wirklich nur Kleinigkeiten. Dennoch würde diese Unterkunft jeden empfehlen.👍🙂

"Close proximity to the stadium, town centre and main attractions, friendly neighbourhood"

I was not impressed with the fact that I was asked to pay additional fees charged by the host on checking my booking these fees were not added to my original booking at the time of booking the property. The host explained that these are the fees chargred by booking.com to her which I suspect is passed on.