Chalés no Luxemburgo

"Quarto muito grande e com AC. que não estava no anúncio. Tinha piscina com boa vista. Tivemos sorte em ser recebidos por hóspedes que faltavam inglês e foram muito simpáticos."

A piscina não estar preparada. Tivemos de ser nós a tirar a cobertura

"* Spacious and well located accommodation. * Check-in at reception was smooth. * big bathrooms and lots of storage"

* very poorly equipped kitchen * it was stated that basic hygiene products would be provided - we were only given hand soap * tiny bin for an 8 people property * pillows were very bad * overall a bit run down and could need some renovation (tile in bathroom had fallen off before we even checked in / lamp over dining room table partially broken)

"The Host, The Place, my favourite- Simon the House Dog . I miss him already"

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"Martin, el propietario es una persona apasionada por su proyecto, extremadamente amable, felxible (hora de llegada). Villa Gasconia está hecha con corazón. Esta muy cerca de Antigua en carro, a un par de quilómetros."

Todo bien

"The owner picked us up from the station by car as it was late and dark already and taxis are not cheap up in the mountains"

Aucun.

"L’accueille, le cadre, la tranquillité c'est ce que je recherchais, le besoin de se ressourcer de s’evader... Un vrai refuge. Même mon fils de 18 ans a aimé ce lieu."

Rien. J'ai tout aimé

"When we received the keys, we were given all the necessary information about our stay. The owner was very kind and even offered us an apartment with a better view. I really appreciate that what I saw in the photos was actually even nicer in reality. The chalet looks exactly like in the pictures (including the equipment) and so does the surrounding area. The location is absolutely perfect for hiking trips – if you want to visit the Logar Valley or Velika Planina, it’s about a 90-minute drive by car. I also appreciated the convenient parking right next to the chalet."

Aucun.

"The house is smart and spacious,,very beautiful place with beautiful gardens"

Electricity was eratic and generator back up only available for 3 hours per day

"Everything was perfect. We stayed in 4 places during our 16-days stay in Seychelles and we liked Mountain Top Chalet the most."

Aucun.

"This is a place where everything works -- gas, electric, water. Enough pots and pans for everyone. We enjoyed the stay. The place was clean, sheets were clean, towels and soap present, and there was working cleaning tools to keep the place clean. The host had thought of everything. The WiFi was superb. And the park outside is well-maintained and enjoyable."

A work desk was missed. Indoor parking not available, but the are is quite safe and secure.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"This is a place where everything works -- gas, electric, water. Enough pots and pans for everyone. We enjoyed the stay. The place was clean, sheets were clean, towels and soap present, and there was working cleaning tools to keep the place clean. The host had thought of everything. The WiFi was superb. And the park outside is well-maintained and enjoyable."

A work desk was missed. Indoor parking not available, but the are is quite safe and secure.

"Perfect location. Contactless check in. Very clean and well equipped. Water views were great and the hosts polite and friendly. Thanks again Patrciia and Richard."

Aucun.

"Everything was perfect. We stayed in 4 places during our 16-days stay in Seychelles and we liked Mountain Top Chalet the most."

Aucun.