Chalés na Guiana Francesa

"We enjoyed everything- the amazing view, the spacious living room and bedrooms, the host. Everything 🤩"

Aucun.

"Nice and cozy log cabins, good location, quiet and clean. Shower drain clogged - reception staff immediately came and fixed. Transport to the slopes on time, fast and comfortable. Restaurant amazing food, service was a bit slow but no rush in holiday isn’t it ? Good pricing too. ( half price or even more comparing to a meal at a proper restaurant in uk - not Weatherspoons ) Cheaper than Romania comparing to what resort has to offer in Borovets than Poiana Brasov."

Heating was difficult to set in the upstairs bedroom - either too hot either cold. Would love to see some attention to the small details and some improvements with the heating.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"The location is great. I recommend getting there on a 4WD vehicle."

Nothing.

"The service, the golf course and maintenance of the property was top tier"

Nothing, perhaps the driveway was too rough 😅

"The beds are extremely comfortable, the check in super easy, the cottage is super cozy, warm and has everything you need for cooking. The location is great, in a secluded spot, absolutely peaceful. We love the dogs, it was a bonus be able to pet and play with them."

Due to my carelessness, I thought the Smyrr cottage had a shower (the photos only show a sink and toilet, but I assumed the shower just wasn't in the photo), so if you're staying longer, you might want to take that into consideration.

"ok so we loved the location is high up the mountain close to the famous Sid’s resturant. Views are amazing, super quiet and extremely safe"

Aucun.

"Divine! Magical and very comfortable) my favorite new place of power! Peace and quiet, jungle and ocean view, air and wonderful neighbor dogs. Hugs and thanks to the hosts for their hospitality and comfort."

Aucun.

"Muy lindo lugar, en las sierras, mucha paz, vistas hermosas, la cabaña muy acogedora, seguro vuelvo!! Los dueños muy simpáticos y atentos !!"

Aucun.

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"Nice and cozy log cabins, good location, quiet and clean. Shower drain clogged - reception staff immediately came and fixed. Transport to the slopes on time, fast and comfortable. Restaurant amazing food, service was a bit slow but no rush in holiday isn’t it ? Good pricing too. ( half price or even more comparing to a meal at a proper restaurant in uk - not Weatherspoons ) Cheaper than Romania comparing to what resort has to offer in Borovets than Poiana Brasov."

Heating was difficult to set in the upstairs bedroom - either too hot either cold. Would love to see some attention to the small details and some improvements with the heating.

"This is a place where everything works -- gas, electric, water. Enough pots and pans for everyone. We enjoyed the stay. The place was clean, sheets were clean, towels and soap present, and there was working cleaning tools to keep the place clean. The host had thought of everything. The WiFi was superb. And the park outside is well-maintained and enjoyable."

A work desk was missed. Indoor parking not available, but the are is quite safe and secure.

"النظافة و فخامة المكان و الشباب في الاستقبال جدا خلوقين محترمين الله يعطيهم العافية"

Aucun.

"Son style, vraiment magnifique! Tout grand Merci à Coralie"

Peut-être une taille des arbres plus adéquate, mais on est à la montagne alors restons nature!

"De todo o espaço em si,do silêncio e do local fantástico e das pessoas que nos atendem que são fantásticas"

Aucun.

"Brilliant location, peaceful and quiet. Views were lovely. Cabin was cosy and warm. Everything that we needed was there. It was spacious and the kids had a brilliant time. Alan was a great host and very accommodating."

Aucun.