Chalés na Áustria

"المساحات الواسعه الخضراء ونظافة المسبح و المكان وتعامل المسوولين"

المكان مميز بجميع التفاصيل والمقاييس

"tres bien situé a coté de l'aéroport et donc un peu loin du centre , mais hotel au calme tres agréable"

tout est parfait dans ce petit hotel bungalow

"Excellent, we were late arriving but the friendly hosts still gave us a warm welcome and a hot meal."

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"It’s nice but still need to invest in the place as a big space empty and they can do more activities for the visitors"

Aucun.

"Very nice accommodation. Comfortable, clean with all needed amenities and more! The swimming pool is a pleasure and the view on the palm trees, a real treat. The place is very secure, and perfectly located being very close to the city center on one side and restaurants and bars on the other side (few minutes walk).."

Aucun.

"Все було чудово!!! Дуже привітні господарі. Раджу цю садибу всім.👍"

Aucun.

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"Great house, in good location. Breakfast delivery service is clever and helpful as it's all nicely packed you can take it with you to eat later if you're like us and like to be on slopes early."

Road to the house is absolutely ridiculous! It should not be allowed to host anyone in houses or hotels with road like this. There are building works happening too,with new houses coming up yet the road is AWFUL! For that specific reason 8/10 not 10/10. Also Garden is not secure so letting dog out is not simple.

"Divine! Magical and very comfortable) my favorite new place of power! Peace and quiet, jungle and ocean view, air and wonderful neighbor dogs. Hugs and thanks to the hosts for their hospitality and comfort."

Aucun.

"Everything worked. We were warm, we had everything we needed and communication with the host was smooth."

N/A.

"Divine! Magical and very comfortable) my favorite new place of power! Peace and quiet, jungle and ocean view, air and wonderful neighbor dogs. Hugs and thanks to the hosts for their hospitality and comfort."

Aucun.

"We had no one around, we could go to the beach, come back relax to the property, the kids was able to refresh themselves in the private pool, it was perfect!"

Since it was in the mountain there was more ants / mosquitos, but the host had all the equipment needed for us to have an enjoyable stay!

"Amazing location. Small hut but so cosy and clean. Nice hot shower."

Nothing

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"The location is great. I recommend getting there on a 4WD vehicle."

Nothing.

"Great place to stay when visiting Karakol. I have no hesitation recommending Kanym Guest Complex"

All good.

"The homestay was clean, cozy, and exactly like the pictures. The host was really nice and helpful — made us feel so welcome. The location was perfect too, walking distance to nice local breakfast spots."

Aucun.

"Check in was easy. The location is good. There are many beds and plenty of space. The fireplace and sauna are very nice after a full day of skiing. 2 minutes walking from a skiing slopes."

Aucun.

"Check in was easy. The location is good. There are many beds and plenty of space. The fireplace and sauna are very nice after a full day of skiing. 2 minutes walking from a skiing slopes."

Aucun.

"Pool was excellent, and the host went out of his way to accommodate us"

Aucun.

"The homestay was clean, cozy, and exactly like the pictures. The host was really nice and helpful — made us feel so welcome. The location was perfect too, walking distance to nice local breakfast spots."

Aucun.

"النظافة و فخامة المكان و الشباب في الاستقبال جدا خلوقين محترمين الله يعطيهم العافية"

Aucun.

"The view was really good with the little terrace in front of the room, I like to have a view. AC was powerful. It was also very very quiet. No noise except the roosters."

Others need to be mindful it's down a steep hill from the main street then up a steep unlit track - bring a flashlight not just phone light. Tricycles pick up at the bottom of the hill.

"Excellent location, beautiful accommodation and extensive facilities"

Had some problems with WiFi, but the was good communication regarding this issue from the host

"Really comfy, tidy, well equipped place. The hosts were very friendly, they even contacted us with a neighbor of them who gave us a (paid) tour to different destinations. The supermarket around the corner was very handy, it helped us reducing costs during the trip. On the other hand, we used public transportation, but I would suggest to rent a car if you are a group of 3 or 4. We had a really good stay, so we highly recommend Casa Chiquito :)"

Nothing, everything was fine. Just for the sake of continuous improvement, it’d be good if the draining of the shower could be improved but I can imagine it is significant work (it is certainly not critical at all, though).

"Lovely atmosphere and had all the facilities we needed. It was dark when we arrived making it a bit difficult to find however we managed to contact the manager and were guided to the property. There was no restaurant or cafe within walking distance but the young man who welcomed us went out of his way to go and get dinner and bring it back for us. A peaceful and comfortable stay. I would recommend this place."

There was no signpost on the main road to give directions. Not so bad during the day but necessary at night.